Snapdeal.com — Cancelled My Order

Thajuddeen

Address:

Kasaragod, Kerala

I bought 3 items from snapdeal last day night(10/07/2015) after 24 hrs all the three orders cancelled automatically by snapdeal. I paid through Net banking. I bought two Infocus M330 worth Rs. 1000 each(offer price) and one Infocus M2 worth Rs. 500(offer) The price shown as snapdeal selling the products for discount (I bought all the 3 items on 10/07/2015 in between 1.10am and 1.35am) attatching all the screenshots (the offer price listed, order status after few hour, cancelled mail, and order status after 24hrs, etc) I didn't requested for cancellation. Snapdeal cancelled my order theirself. These are my order details:- 1. Order ID: [protected] Sub Order ID: [protected] 2. Order ID: [protected] Sub Order ID: [protected] 3. Order ID: [protected] Sub Order ID: [protected] 2. Order ID:

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Snapdeal.com customer support has been notified about the posted complaint.

Jul 10, 2015

Updated by Thajuddeen I am interested in Refund system Since the offer wasn't available anymore (Snapdeal changed the products price).

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Comments

Thajuddeen

Please apologize for the previous comment

I am not interested in Refund system Since the offer wasn't available anymore (Snapdeal changed the products price).
I dont want any cashback or refund.
And one more thing one of my friend got shipped the same item for the same price attatching that screenshot too.

Thajuddeen

I am not interested in Refund system Since the offer wasn't available anymore (Snapdeal changed the products price).
I dont want any cashback or refund.
And one more thing one of my friend got shipped the same item for the same price.
Adding screenshot

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Thajuddeen,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Hi Thajuddeen,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

sivakumar.p.

from Velur, Tamil Nadu

plese my friend order canceled. order no:[protected]. and [protected]

Kanchhedilal

from Indore, Madhya Pradesh

Dear Sir, my order no. [protected] please do to cancelled because reason for this is mobile no. 1 slot sim so i have not comp table for the same orde booking so please cancelled my order

Snapdeal.com Customer Care's response, Aug 26, 2016

Verified Support

Dear Kanchhedilal,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal