Snapdeal.com — Cancelling products purchased on offers displayed on their website

Address:

Bangalore, Karnataka

[protected] Issue Description : [protected] Snapdeal is making false product advertisements. I bought a product from them (Order ID: [protected]) on heavy discount - approx 90% off. I had not applied any coupon code which may violate the terms of conditions of sale. It was purchased completely as Diplayed on the snapdeal website for the asking discounted price. Also they can not say that it was out of stock since 2 days ago itself it was "06:10 PM, Sat, 23 May, 2015 Your order is packed and waiting for the warehouse pickup" If this was a bug in their system, Then they still have to honour it since the mistake was theirs. They can not sell a product on their website and later realize that they are selling it for too much of a discount and 3 days later cancel the order [protected] Loss Incurred : [protected] I was to purchase this same product (MRP 15990) for 2nd hand from a person. Unfortunately when snapdeal offered a 90% discount on their website, It was comming out much cheaper than me purchasing it for 2ndhand. Therefore I cancelled with the person. Because of this false advertisement by snapdeal, I lost out on my initial negotiations to buy this product from a friend and he has sold it to someone else. I can send you the screenshots with the date and time precisely when I cancelled with this person since Snapdeal had confirmed my order. I have all the necessary proof for this. Attached some snapshots below [protected] Expected Resolution : [protected] That they just deliver the product that I paid for. If they give an advertisement, and someone places the order without violating a single rule or applying any coupon and immediately pre-paid pays for the entire asking price of the product, then they should honour it.