Snapdeal.com — COD Orders are not delivered at home. | |||
My name is Atul Bafna. I ordered a few things from snapdeal.com with my id tanvi.j.[protected]@gmail.com as COD. When the package arrived the courier guy called me up to pickup the order myself from his shop and pay. And if I did not come the same day he would resend it to snapdeal. I had to come home from office In scorching sun just to pickup the order and pay.. And since the order was bulky, i Had a tough time tackling it on my two wheeler. If I am to go to a shop 10 kilometers from my office just to pockup a courier in hot sun, i'd much rather go and buy stuff from local shop and buy at my convenience. What is the point of online shopping ? Was this information helpful? | |||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team