Snapdeal.com — Damaged product

Sunjith

from Delhi, Delhi

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

Order ID: [protected]
Subsriber ID : [protected]
Name: Sunjithmon S
Hi,

I have purchase a HRX watch on 24th March 2016 which is having 1 year warranty. In two weeks the watch got damaged. The quality of the watch was really bad and I don't think it is a real HRX product. Since I am a regular customer of Snapdeal I didn't expect this from you. Now what should I do ? How can I get a refund or replacement ? Please help me .

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Sunjith,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

D thorat

from Ramanathapuram, Tamil Nadu

Invice no s97722/15-16/66651

order no [protected] item code DB3906076

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer(D thorat),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Hi Sunjith,

Our team got in touch with you and informed you to visit service center as complaint is against the Trust Pay Policy.

Thanks,
Team Snapdeal