[Resolved] Snapdeal.com — Damaged product dispatched by Snapdeal

dvdeshmukh

from Mumbai, Maharashtra

Address:	400076
Website:	snapdeal.com

I have received the BP apparatus from Snapdeal on 31st August 2016 on my office address, since I was not in town I opened the package on 2nd Sep 2016, found that the it was damaged and same time I have lodged request through snapdeal web for return or replace. I had changed the pick up address and the request for return has been cancelled from the web...
Same time I called up Customer care number and narrated the story... they assured that the product can be picked up. Again I called up on 3rd, 5th, 6th, 7th September 2016, same assurance has been given by the executives. But on 8th Sep 2016, one of the executive told that your product can not be replace.
Snapdeal is making foolish to people.

Dipak

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Oct 10, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2016

Snapdeal.com Customer Care's response Dear dvdeshmukh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal