[Resolved]  Snapdeal.com — Defective product, pickup not yet done

Address:	Gurgaon, Haryana
Website:	www.snapdeal.com

Hello team,

Order id: [protected] (2 items) placed on 06 oct, 2016
Item ibs tablemate ii portable laptop table item has been successfully delivered on 4:54 pm, 09 oct, 2016 was defective, seeing the same i immediately requested fro return & refund.
Today is 11 th day i have not seen any person physically coming u to pick the said item from my address.

I am just getting phone calls & sms saying keeping your stuff packed we will come and pick.

My issues with snapdeal:
1 are customers fool whom you will send firstly demaged stuff and expect them to return/refund.
2. if you do not have a refund/ return policies in place why you boosting about it so much on your website.
3. your courier partner is a big time liar he never called and worte you false comments that i am not available.
4. who will bear the loss of spending the money for something which can be used and not able to get my money.
5. will you return my money with interest and consider the pain i have been taking from last 12 days now.

Guys do not buy from snapdeal... you will end up unboxing pain & frustation only..!!!