[Resolved] Snapdeal.com — Delivered broken btwin bike

claude dsouza

from Bangalore, Karnataka

Address:	560043
Website:	www.snapdeal.com

Order id: [protected]
Snapdeal delivered btwin bike two days ago, which wasn't fixed. Some of the parts are broken. And some parts are missing. There are no tools given to fix the bike. There is no manual. No information/ guidance was given to install the bike.

Moreover, customer care doesn't attend calls. There is no proper service like amazon and flipkart. If snapdeal is not attending my issues, i'm not going to take any more service of it.

Until i paid the money, snapdeal pretended to be so caring. Now they are not responding to my calls. And calls are not free. They even for customer care.

How are you going to retain your customer?

Contact me on [protected]; email: [protected]@gmail.com

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Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer( claude dsouza),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Hi Customer( claude dsouza),

Hope you are doing good.

We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal