Snapdeal.com — Delivery status

Address:	Ghaziabad, Uttar Pradesh, 201005
Website:	SNAPDEAL.COM

Hi,


My order id is [protected].

When i placed the order at that time delivery date was shown is 7th to 9th april 2016.On 6th april i got gati courier details ie[protected] . But when i checked on 6th on gati courier site item delivery date is reflecting 12th april. So i called snap deal customer care vide reference no: 21952227 on 8th april and that person assured me item will be delivered by 9th only. But on 9th i haven't got any update then again i called customer care in the morning at 9.30.Am then customer care person told me that i will get call from gati courier and snapdeal back end team has mailed to gati for update. When i haven't got any update by 2 hours then i again called snapdeal but that customer care lady told me that they got the update and item will be deliver by 12th april 2016 only.

But that same update i already got on 6th april itself then what the purpose of sitting these silly snapdeal customer care who can't co-ordinate with their courier partner and why snapdeal doesn't update exact delivery date on their site at the time of placing order.

I have also purchased from other website and they delivered their order before delivery date.

I urge all of the members who are reading this never ever shop from snapdeal if you wish to receive order on time while they don't co-ordinate with their partners then what they serve their customers since they are cheating customer to show earlier delivery date from other sites.