[Resolved]  Snapdeal.com — Did not dispatch the order yet. It's late

Address:New Delhi, Delhi, 110020
Website:m.snapdeal.com

It is very hard and difficult to contact snapdeal customer service. They dont have a toll free number. When i call them the recording takes ages to put the call through and a lot of my phone balance is deducted because of expensive snapdeal customer care phone number. They dont even provide a email for customer care. They have very limited options in the help section. So i cannot post my query there.

I ordered usha halogen heater. Snapdeal hasn't dispatched it till now. I need the heater by 17th of december please. It is urgent. I even paid extra fee for delivery on snapdeal. Why hasn't the heater been dispatched yet. I did not find any option on snapdeal website for this query. Kindly dispatch the heater quickly because i need it urgently. Get it delivered on 17th december please.

Please improve your customer service

Contact number [protected]
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Jan 17, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2016
Snapdeal.com Customer Care's response
Dear Shaima Husain,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
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