Snapdeal.com — Disgusting services | |||
No update on the product, just raising complain references but no representatives are calling back and not receive the product after 10 days of expected delivery date and no refund also. Very bad delivery and order tracking portal, the courier providers are the chosen among the worst in the country. No customer stratification is taken under consideration, cancelling order without any prior information to the customers. Only our phone balance is being wasted by call center representatives, no body ever from snapdeal site is contacting back even after giving them unsatisfactory feedback. Same thing happened with me repeatedly twice for my two of the ordered products. Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Shreeparna,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Very bad delivery and order tracking portal, the courier providers are the chosen among the worst in the country. No customer stratification is taken under consideration, cancelling order without any prior information to the customers. Only our phone balance is being wasted by call center representatives, no body ever from snapdeal site is contacting back even after giving them unsatisfactory feedback.
Same thing happened with me repeatedly twice for my two of the ordered products.