Snapdeal.com — Fake Deals offered by company for promotion | |||
I hardly use websites to buy products and this was my worst experience Snap deal provides fake deals. Today i.e. on 13th Feb 2015 they were offering Note 3 black coloured in Rs.8652(HUGE [censored]ING DISCOUNT). I thought it sounds good and seems to be legit, thinking snap deal is huge ECommerce website why would they lie.The order got placed and even got message and a call confirming the shipment for my order. I tried tracking my order later in evening and it was showing N/A (aka not applicable). I called the customer care and this guy told me that there engineers are and there website does not works properly sometimes . And my order got cancelled due to some technical glitch and it is there mistake . I asked him if I can complain and suddenly his tone changed and he said "ah ha... ya you can place complaints at our website " as if he just never cared like what ever I might do . I want to make a complain against the company as they not only lost a potential customer but I am going to tell every one of my friend about my incident and tell them never to go to "snapdeal.com" to buy any product . Seriously if there website can't handle some error then why the hell are they even promoting fake stuffs online . It is not my problem, its your lazy programmers who forgot to handle some exception . Still even if the system is not that robust, some call or sorry alert should come to user for the inconvenience caused. I do hope they make this right or I would never stop defaming and tell this story to every one . Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
7 Comments | |||
Comments
My order number is [protected]
Dear Karan,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Dear Sir,
I’ m Nishant Singh from Faridabad.[protected]Friday) at 10.09AM snapdeal.com
(online shopping) given offer price in new Dell XPS 12 (W562002IN9) Ultrabook Laptop at RS 14560.
I was ordered one number of piece (Order ID :
[protected]).
[protected]Sunday) at 9.01AM I called up snap deal regarding my order and they said my order
is cancelled without my confirmation. I spoke with snap deal customer
care regarding this cancelled they said system error so cancelled your
product. I hope please take the necessary action and
recover my product. If any clarification
kindly call me.
Regards,
Nishant Singh
[protected]
I’ m Nishant Singh from Faridabad.[protected]Friday) at 10.09AM snapdeal.com
(online shopping) given offer price in new Dell XPS 12 (W562002IN9) Ultrabook Laptop at RS 14560.
I was ordered one number of piece (Order ID :
[protected]).
[protected]Sunday) at 9.01AM I called up snap deal regarding my order and they said my order
is cancelled without my confirmation. I spoke with snap deal customer
care regarding this cancelled they said system error so cancelled your
product. I hope please take the necessary action and
recover my product. If any clarification
kindly call me.
Regards,
Nishant Singh
[protected]
ya man same kinda thing happened to me ...
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I have also faced same kind of issue. They are not taking any kind of responcebility.
Avoid SnepDeal and send awarness to all people is the best idea.