[Resolved]  Snapdeal.com — Fake product on Snapdeal....Maxima Watch Order ID: [protected]

Address:Hyderabad, Andhra Pradesh, 500008
Website:Snapdeal.com

Order ID: [protected]
i have order pair of watches .
I recevied both the watched in tampered package .
1st i have returned .
second seems good. but after i opened the second it was not working
the package does not contains any waranty card or any brochure of the watch.
it just contain a old watch whose dial was damaged and and watch stops after some time .when i visited the showroom/service center with the invoice copy .they said it is fake product containing some chineese machine. which is not original
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Jan 13, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
Snapdeal.com Customer Care's response
Dear arunkrsharma,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Dec 06, 2016
Snapdeal.com Customer Care's response
Dear arunkrsharma,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Complaint comments 

Comments

Snapdeal sold me pigeon 4 burner gas, but for service n installation i have hunt down.snapdeal not helping and not giving refund also.
what should i do
Snapdeal.com Customer Care's response, Nov 8, 2016
Verified Support
Dear sanjaykhandare,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Nov 26, 2016
Verified Support
Dear sanjaykhandare,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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