[Resolved] Snapdeal.com — Fake product received | |||
I had placed an order for Sony Bluetooth earphones but i received a completely different product and a fake one .Have been calling the customer care from past 6 days i haven't received any response or update. order id [protected] complaint reference no[protected], In my order page it says order is cancelled i haven't received my products or my money .Please help me resolve this issue at the earliest Was this information helpful? | |||
Dec 9, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 08, 2016 Snapdeal.com Customer Care's response Dear PramodhP incdbl, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||
 2 Comments | |||
Comments
Sir,
This is to inform you that I have order tupoints CBSE CLASS 6 CD, i RECEIVED but this cd is Blank ( while checking it is found blank remark is unsupprted format) so, please arrange to send the replace ment as sson as possible.
Regards,
Devanand
This is to inform you that I have order tupoints CBSE CLASS 6 CD, i RECEIVED but this cd is Blank ( while checking it is found blank remark is unsupprted format) so, please arrange to send the replace ment as sson as possible.
Regards,
Devanand
Snapdeal.com Customer Care's response, Nov 8, 2016
Verified Support
Dear Sanikaswati,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Nov 26, 2016
Verified Support
Dear Sanikaswati,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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I am fed up with the service and the product quality of NOVA and also not getting any solution of my complaint yet..
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal