Snapdeal.com — Faulty Product Delivered - Crompton Greaves Air cooler DAC503.

Address:New Delhi, Delhi

Ordered the product on 16th-May, got delivered on 22nd May with nothing other than the the Fan working. Called Snapdeal CC on 23rd May, Sat complaining about the same - got pushed back saying reach out to the Vendor (Crompton) for problems. Most pathetic experience so far with any of the online shopping portals. This is my last email before i reach out to Consumer court and write a nasty note to Mr. Behl.
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Dear Pradhut Roy,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Venkat Veera,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Pradhut Roy,

Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

Regards,
Snapdeal Online Team
Hi Venkat Veera,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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