[Resolved]  Snapdeal.com — for refund my amount / i return the product but snapdeal told it is rejected

Address:560078

I purchased intex multimedia headphone mega,
Order id: [protected] through your snapdeal on 30 nov, 2017,
Quality so poor of this item that's y i return this item same as it is u given,
But in quality check process of snapdeal it is rejected? Why? I given item as it is but why are u rejecting, i have pics when i was returning that item, please tell y r u rejecting the item and instead of informing me y u r resend the item, i[censored] not given clear clarification about this item deffenetly u r resending the item but still i'm not receiving the item please reply soon...
Was this information helpful?
No (0)
Yes (0)
Feb 4, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2018
Snapdeal.com Customer Care's response
Dear customer(Pramodh h.j),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Comments

I have purchased one 'STM BH-503 Wireless Bluetooth Headset - Black', for some issues I have returned the product and still, I dint received refound amt, so plz do it fast MY ORDER ID IS : [protected]. its almost 08 days completed but still I dint received any information about the product, so please refund it fast, because i need to buy another product so please do it fast.

thank you,
Snapdeal.com Customer Care's response, Jan 5, 2018
Verified Support
Dear customer (RK Hanu),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal
This is siva i ordered product on 23 and i cancelled on same date my or id is [protected]. still not got refund its alreddy a week over
Snapdeal.com Customer Care's response, Jan 6, 2018
Verified Support
Dear Shiva naik,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information