[Resolved]  Snapdeal.com — Fraudulent methods used by snapdeal

Address:Hyderabad, Andhra Pradesh, 500049
Website:snapdeal

I have purchased 4 burner hob top gas stove order id [protected] ticket id 35544292

I see that gas is leaking from one burner, i have raised replacement request, after numerous efforts product got picked but again i received same product packed as brand new package (I see that the replaced product also leaking from the same place) i wonder snapdeal is selling gas stoves with similar defect.

I have raised for refund request, i got email stating quality check failed as product is perfect. Quality check should be done by checking with gas connection, not by external look.

If snapdeal still says the product is fine, please send any person i will show him personally how gas is leaking.

Please contact me on below details

Regards,

Narasimha

[protected]@gmail.com

[protected] or [protected]
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Dec 5, 2016
Complaint marked as Resolved 
They have refunded my amount.
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2016
Snapdeal.com Customer Care's response
Dear naresh9112,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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