Snapdeal.com — Freebies mentioned along with product not delivered as promised

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New Delhi, Delhi

I have booked an order on dated[protected] for "Eveready 7W LED Light Combo Pack 2" on snapdeal (order No. [protected]). In the key feature of product it was mentioned that "4 nos. of Eveready Ultima AA battery" are offered as freebie along with the product. However I have not received the freebies. I mailed several times to Snapdeal regarding this. Today on dated[protected], they communicated that "this product doesn't contain any freebie as per our current records. If in-case you have confirmation email we would request you to kindly forward it to us for reference". Simply just because, today if snapdeal is not offering any freebies, it does not hold good on the date i.e.[protected], wherein freebies was offered and I purchased the item after looking all this. hence snapdeal may be instructed to send the freebies as per the commitment they made during buying of the product from site on dated[protected].