[Resolved] Snapdeal.com — I ordered a sonata white dial analog gold plated couple watch got a leather watch

duely.r

from Kolkata, West Bengal

Website:

www.snapdeal.com

I ordered a Sonata White Dial Analog Gold Plated Couple Watch got a leather watch instead.
Order ID: [protected] (1 Item)
Placed on 09 Feb, 2016

picture attached. Its a clear fraud. They took money on COD and site shows that item is delivered.

+2 photos

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Mar 8, 2016

Complaint marked as Resolved

It got replaced and happy with the new product. Service was quick and adequate. Its ok for our purpose. Delivery was very timely.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear duely.r,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal