[Resolved] Snapdeal.com — Jv courier services pic my return iphone 6s new product not initiate

Govind Shumkla KLA

Address:	Kanpur, Uttar Pradesh, 208017
Website:	WWW.SNAPDEAL.COM

My name is Govind shukla i purchased a iPhone 6s 16gb rose gold from snapdeal by sub order no: [protected] and my mobile number [protected], mobile is faulty and i informed to snapdeal within 7days, and i have made a complaint about 12 times there is no proper response everytime i call snapdeal says they will wait for u nobody came to pickup the return products so snaptheydeal is selling secondhand products and cheating the customer in all aspects so i couldn't find any other clue how to deal with or should i use the second product or just throw it in the garbage, whenever i call them they one of the worst and cheater in the e-commerce buissness in india is snapdeal they have tested my patience and ruined my life, this is the most and lost message to snapdeal and people be aware of this kind of people
My complaint number 31909835

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Nov 30, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Snapdeal.com Customer Care's response Dear Govind Shumkla KLA,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Govind Shumkla KLA,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal