[Resolved]  Snapdeal.com — Mobile phone

Address:Thane, Maharashtra, 421301
Website:jaya.lalwani@live

Respected sir/ mam

This is jaya lalwani i want to complaint against snapdeal & team of snapdeal. I purchased a letv mobile from 17 may 2017. But since that day i doing continue mail and contacting the customer care.. Its not working i paid 11500 /- cash on delivery of mobile. First when i charged the mobile its not working i complaint they said may be charger is not working. We will refund you the charger payment of rs. 500. But still they cant paid me anything, then i purchased the new charger is also not working. And they said go the service center they solve your problem when i gone there they said you contact to snapdeal.

I gone again the my nearest mobile shop they said me mobile technical is there. Please help me.. I paid my full month salary to purchased a mobile, but still today i cant used it. I was very fedup please now i want to refund my amount.

Please look forward and solve my problem
Hope you help me.
Awaiting your reply

Thanking you,

Jaya lalwani
[protected]
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Jul 13, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
Snapdeal.com Customer Care's response
Dear Jaya Lalwani,
Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
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