[Resolved]  Snapdeal.com — Motorola pulse headphones/ service issue

Address:Bangalore, Karnataka, 560037
Website:Consumer complaints

I don't know why I choose this 'Snapdeal' service and coming to the point on 4th Sunday Dec-2016 ordered a product through this ***** service even made payment too spot and it supposed to deliver on 6th Dec-2016. As of now didn't received it. And I'm tired of calling customer care because of their response is very extraordinary on only receiving calls but not how to get it resolve the issue quickly. I've a doubt like 'These online services are running only based on customer satisfaction' if they don't want to loose even single customer's hope I think this will not be a good one. While ordering something options will show like food menu but when coming to service is like politician's policy. Really very embarrassed. Now I realized don't want to choose anything from any online service by seeing this ***** kind of service. In this whole incident I lost my money & hope.
Was this information helpful?
No (0)
Yes (0)
Jan 8, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2016
Snapdeal.com Customer Care's response
Dear Donthu Venkatesh,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information