[Resolved]  Snapdeal.com — No Refund since one month. Order ID : [protected]

Address:Bangalore, Karnataka

I am following up with snapdeal.com of my refund request of Rs. 25000 since one month but everyday I hear different stories from customer care executives. I spent more than 700 rupees on calling snapdeal.com to refund my money but they are responding as such the money will not come to for next 15 days. Its already more than a month and even when I call today they are simply saying to give them one more week to initiate the refund and upon initiation it would take 5 more business days to get the money to my account. I have recorded customer care conversations as proofs to complain against snapdeal.com but I need to complain only at New Delhi as all disputes of snapdeal.com are subjected to new Delhi jurisdiction only. I strongly advice everyone not to shop from snapdeal.com
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Lakshmi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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