[Resolved]  Snapdeal.com — Non delivery of product ordered

Address:Kozhikode, Kerala, 673601
Website:snapdeal.com

I had ordered for a redmi note 3 phone which costs 11999 rupees and the snapdeal didn't deliver the product on time, so I cancelled the same and they didn't have my refunds back, but mailed me the invoice and a note that the product was successfully delivered... It's been a month and I called the customer care several times and since today no actions were taken by them...
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Jan 7, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2016
Snapdeal.com Customer Care's response
Dear Peruvel,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal
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