[Resolved] Snapdeal.com — Not getting refund of led tv as well as courier amount was spent by me | |||||
Respected sir, What you have done on the case mention below, ( I have brought a VU 40D6575 102 cm (40) Full HD LED Television which was damaged from its 1st day(21st september 2016 and I have complained to return the product same day but no one come to pick the TV as your customer executives told that rivers pick up facility is not available in your area a was surprised as well as depressed that i took my 40" Tv with my own expense and with lots of pain with private courier company and paid 2500 amount with my pocket and send it to back you as your customer support executive advised to do generating return slip and send to the same address it reached your address and it is showing that your money refunded but till date 14 november 2016 I did not received the amount My Order ID: [protected] is this I did not received my courier amount i already paid 2500 to the reciept already uploaded Now I m fed up to call time and again customer care of [protected] neither my problem solved or no one taking intiate to solve it now i am moving to consumer forum i m very sad and i will neither do any deal with snap deal nor recomanded any one plz take it seriously and take immediate and necessary action . The worst brand name is waiting for you. I have copied replay of your mail but till today Now I have no option except to relay this to all forums, newspaper, social media, online media, and news channel, national consumer affairs cell …etc. Thanking you sir. Yours sincerely, Hemant kumar [protected], [protected] Kendriya vidyalaya EasternAir Command Upper shillong Air Force DETAILS Placed on 21 Sep, 2016 Was this information helpful? | |||||
Jan 2, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 15, 2016 Snapdeal.com Customer Care's response Dear vivky, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear vivky, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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