[Resolved]  Snapdeal.com — Not pick up of product

Address:Gwalior, Madhya Pradesh, 474011
Website:www.snapdeal.com

Order ID - [protected]
Email id - ravindra.[protected]@gmail.com
Contact Number - [protected]
My name is ravindra parihar. Reliance jio back cover is defective and Return request approved on 15 aug and now is 26 aug. They are not picking up my product till now. And on every call after long hold they said product will up my product tommarow but nevar pick up my product. They have not come for pick up. Wrost experience with snapdeal. One thing i have learned from this is that snapdeal has wrost return policy and pick up. You are acting as this is only rs 399 product and you don't want to pick up. probably my last shopping with snapdeal. I will continue flipkart, amazon but with you this is my last shopping. Guys This is only 399 product thing what will happened when you purchase costly product and snapdeal behave like this. Be aware
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Aug 31, 2016
Complaint marked as Resolved 
Finally pick up is done and got my refund after 16 days
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2016
Snapdeal.com Customer Care's response
Dear ravindra parihar genius,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Aug 31, 2016
Updated by ravindra parihar genius
Finally pick up is done and got my refund. pathetic service snapdel. my last shopping on snapdel
Verified Support
Aug 31, 2016
Snapdeal.com Customer Care's response
Dear ravindra parihar genius,

Thanks for the acknowledgement. If you have any further issues please [protected]@snapdeal.com so that we may assist you better.

Regards,
Team Snapdeal
Complaint comments 

Comments

I ordered 2 pair ofsleep well pillow which was pack of two bt when delivered I was receiving only two pieces of pillow so I returned it
Snapdeal.com Customer Care's response, Aug 26, 2016
Verified Support
Dear Rima Sarda,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Sep 2, 2016
Verified Support
Dear Rima Sarda,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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