[Resolved] Snapdeal.com — Not picking up the damaged product | |||||
Order ID: [protected] Snapdeal has confirmed that they will pick up the damaged product on 14th September 2016, but entire day they were not came top pick up the product. I called up on the Number [protected] several times...no answer from the executive...at around 17:18 hrs again called up on the same number, he told that the collection boy has already left for the pick up. Whole day I was in my office, but I have neither received call from the collection boy nor he came to my office. I missed a call from number[protected] at 11:30 hrs, I was in a meeting. Now yesterday I got a sms that Return request closed... Its just a misguiding the customer and not picking up the damaged product... Please take appropriate action immediately... Was this information helpful? | |||||
Oct 16, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 15, 2016 Snapdeal.com Customer Care's response Dear dvdeshmukh, We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern. Regards, Team Snapdeal | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment