Snapdeal.com — OOrder: [protected] ( delivery not made on Assured Date )

Address:

Jalgaon, Maharashtra

Respected Sir, I have ordered a Ricoh BW All In One Printer Sp3510SF from snapdeal on[protected] vide order no.[protected]. The assured delivery date was [protected]. After contacting the courier Jalgaon about Docket Number [protected], it was understood that my order was return back due to non payment of sales tax and other tax. I have also contacted snapdeal customer care. They promised me to call back after inquiry. But yet now I have not receive any reply from them. Till 4th of May, 2015, we have not received our order. So, i mail you on[protected]. in reply u informed me that we have resent your parcel and you will receive your parcel with 2-3 days. On 07th may, we received one more mail from snapdeal that, as per the update received from the courier company, your order has been returned to us because no one was available when the delivery was attempted from their end. than i had a telephonic talk with courier company on[protected] and they informed me that snap deal had not yet resent any parcel of yours. i also have a telephonic talk with customer sale of snapdeal on [protected] and they suggested me to rebook the parcel. they also gave me complaint no. 00879463. infact firstly the parcel was returned before 4th may because of non payment of sales tax and other tax. this was not my fault. it was totally your negligence. secondly you sent me false mail that your parcel has been returned to us because no one was available when the delivery was attempted from their end. infact no such delivery was made. thirdly u did not resent my parcel and you have passed the false statement that you have resent the parcel and i will receive it within 2-3 days. Such types of false statements were passed by snapdeal which is a very big company of todays. this type of behaviour is not expected from you. you have unnecessarily harassed me by passing false and wrong statement one after the another. it has already passed around 15 days that i am waiting for my parcel. kindly take necessary steps, so that i can receive my parcel. My contact number is [protected]. regards