[Resolved] Snapdeal.com — Order booked on 06 oct 2016.. not reached till 19 oct 2017 | |||||
This is really frustrating that, i paid and raise the order on 06 oct 2016 and today the date is 19 oct 2016... As per track record delivery failed. No one has called us for the issue. We request for reschedule on 19 oct... Till now nothing. There is not person details to whom i can raise my issue and get some actual feedback... No one is impacted with delay only me. My order no is: [protected] Was this information helpful? | |||||
Nov 19, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 19, 2016 Snapdeal.com Customer Care's response Dear Nirdosh Ghai, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear Nirdosh Ghai, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
hi
I wrote to [protected]@snapdeal.com
i was supposed to get a reply within 48 hours.
I raised a complaint with customer care, and an agent told me that refund of rs 983 is on its way and it will show in the credit card statement.
No refund so far.
Order ID: [protected] Reference number: 34000290 Sun Flame Mixer/Grinder
I wrote to [protected]@snapdeal.com
i was supposed to get a reply within 48 hours.
I raised a complaint with customer care, and an agent told me that refund of rs 983 is on its way and it will show in the credit card statement.
No refund so far.
Order ID: [protected] Reference number: 34000290 Sun Flame Mixer/Grinder
Snapdeal.com Customer Care's response, Jan 10, 2017
Verified Support
Dear jck1122,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
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I have earlier sent a complaint to ceo of snapdeal at [protected]@snapdeal.com.
But i find this email is not working now.
Maybe the ceo feels that mails from customers is big trouble after getting money from them .Right ??
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal