Snapdeal.com — Order not delivered | |||
Almost 30 days over and I did not get my order yet. I have made payment through online for SBI ASSOCIATE BANK PO exam study materials but from last 30 days snapdeal team only giving excuse and excuses, even I have sent the mail to the CEO but no result. Also not refunding my money. Regards, SANJU MITRA Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 9 Comments | |||
Comments
I'd made an order no [protected] from snapdeal.com on 23/oct/14. Still more than 15 days have been passed & the product not yet delivered. The customer care not providing any status even after sending 3-4 repeated mails. If they are unable to deliver the product then my money should be refunded.
Order no. [protected]
The status is same from last 6 days and I can't even cancel my order. When I called to the Customer Care, even they can't cancel my order.. pathetic..
You committed to deliver it in 2-3 days, and it's been 6 days now. If you can't deliver, please cancel this order. I have other work to do in my life, I can't just call Snapdeal every day and night.
The status is same from last 6 days and I can't even cancel my order. When I called to the Customer Care, even they can't cancel my order.. pathetic..
You committed to deliver it in 2-3 days, and it's been 6 days now. If you can't deliver, please cancel this order. I have other work to do in my life, I can't just call Snapdeal every day and night.
order number [protected], (ordered 3 pairs of curtain set).
Product name: Sai Arpan Elegant 7 Feet Door Curtain Set (2 Pcs)
Delivered 1 set of wrong product (something i have not ordered) with the label that the pack contain all the three pairs.
Returned the wrong product, AWB number in the reciept from courier vendor SND0228617
Recieved 1 pair of the order placed. 2 pair are still pending whereas the track record shows delivered.
The order was placed on 3rd of August and yet not received.
I have been following up with the customer support team constantly and every time I call they say it will be resolved in 48 hours and post that there is no communication.
Please help me. The money is already paid to snap deal.
Product name: Sai Arpan Elegant 7 Feet Door Curtain Set (2 Pcs)
Delivered 1 set of wrong product (something i have not ordered) with the label that the pack contain all the three pairs.
Returned the wrong product, AWB number in the reciept from courier vendor SND0228617
Recieved 1 pair of the order placed. 2 pair are still pending whereas the track record shows delivered.
The order was placed on 3rd of August and yet not received.
I have been following up with the customer support team constantly and every time I call they say it will be resolved in 48 hours and post that there is no communication.
Please help me. The money is already paid to snap deal.
I ordered 2 things from snapdeal.
One is delivered in 10-12 days.
And the second item(order number - [protected]) is still not delivered. and it almost more than 1 month.
i register a complain on Gati courier (Complain Number[protected] and snapdeal (Complain Number[protected] also. But every time i call they say it will be deliver in 2-3 business day.
Now i want to cancel my order but there is no cancellation option showing in sanpdeal portal.
I paid money at the time of purchase that was my biggest mistake.
Really i never experienced this kind of worst service from any other eCommerce site.
One is delivered in 10-12 days.
And the second item(order number - [protected]) is still not delivered. and it almost more than 1 month.
i register a complain on Gati courier (Complain Number[protected] and snapdeal (Complain Number[protected] also. But every time i call they say it will be deliver in 2-3 business day.
Now i want to cancel my order but there is no cancellation option showing in sanpdeal portal.
I paid money at the time of purchase that was my biggest mistake.
Really i never experienced this kind of worst service from any other eCommerce site.
Hi team,
I have ordered a document holder on 6th feb 2015 and the estimated delivery date was 14th feb 2015.
But the product has not yet delivered my order id is [protected].
Please look in to this on urgent basis.
Regards
Sudeep
I have ordered a document holder on 6th feb 2015 and the estimated delivery date was 14th feb 2015.
But the product has not yet delivered my order id is [protected].
Please look in to this on urgent basis.
Regards
Sudeep
Hi team,
I have ordered a document holder on 6th feb 2015 and the estimated delivery date was 14th feb 2015.
But the product has not yet delivered my order id is [protected].
Please look in to this on urgent basis.
Regards
Sudeep
I have ordered a document holder on 6th feb 2015 and the estimated delivery date was 14th feb 2015.
But the product has not yet delivered my order id is [protected].
Please look in to this on urgent basis.
Regards
Sudeep
i order 4items on 26april. got conformation sms on 26 april dat my items had been delivered.
its 8may. i dnt knw who delivered the item and to whom its been delivered. snapdeal should know whom and where to delivere . when it comes to online purchase.
i think you should close your site permantly.
its 8may. i dnt knw who delivered the item and to whom its been delivered. snapdeal should know whom and where to delivere . when it comes to online purchase.
i think you should close your site permantly.
Order NO : [protected]
Item #1 : VBA - Excel VBA and Macros (Part 1 of 2) (e-Certificate Course)-Online Video Training Material, Online Mock Tests & Quizzes, Online Assignments, Talk, Chat, Mail to Academic Instructor, Presentation Slides
Item #2 : Excel - Excel Course (Basic and Advanced) (e-Certificate Course)-Online Video Training Material, Online Mock Tests & Quizzes, Online Assignments, Talk, Chat, Mail to Academic Instructor, Presentation Slides
I never received the product, though the status says delivered at online portal, I have called up customer helpline and they are not aware that it will be delivered though mail or some hard copy at my residence, I lodged a complaint 48 hours back, following which there is no sms no followup no response, I am disgusted, please refund my money and dont make matters worse.I tried cancelling the call and it says that you cannot do so please get in touch with the CC and I am quite sure If I call now my waiting time will be over 100. So I am raising a complaint here. If not responded within next 2-3 days, I will fight a legal case with the help of a lawyer and will demand heavy demurrage for wasting my time and money and for mental harrassment
Thanks
Uddalak
+91 [protected]
Item #1 : VBA - Excel VBA and Macros (Part 1 of 2) (e-Certificate Course)-Online Video Training Material, Online Mock Tests & Quizzes, Online Assignments, Talk, Chat, Mail to Academic Instructor, Presentation Slides
Item #2 : Excel - Excel Course (Basic and Advanced) (e-Certificate Course)-Online Video Training Material, Online Mock Tests & Quizzes, Online Assignments, Talk, Chat, Mail to Academic Instructor, Presentation Slides
I never received the product, though the status says delivered at online portal, I have called up customer helpline and they are not aware that it will be delivered though mail or some hard copy at my residence, I lodged a complaint 48 hours back, following which there is no sms no followup no response, I am disgusted, please refund my money and dont make matters worse.I tried cancelling the call and it says that you cannot do so please get in touch with the CC and I am quite sure If I call now my waiting time will be over 100. So I am raising a complaint here. If not responded within next 2-3 days, I will fight a legal case with the help of a lawyer and will demand heavy demurrage for wasting my time and money and for mental harrassment
Thanks
Uddalak
+91 [protected]
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team