[Resolved] Snapdeal.com — Order not placed but amount debited

Amu A

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600095
Website:	www.snapdeal.com

I tried to place an order on 27th of August 2016 for purchase of comfy bean bag. But the order was not placed due to some technical glitch. It has been 4 days since and still have not received the refund. Have mailed to customer support. Yet to receive an update regarding the query.
I have no order ID to refer with, since the order was not placed. Kindly help in getting the refund ASAP.

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Dec 14, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

Snapdeal.com Customer Care's response Dear Amu A,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Verified Support

Nov 09, 2016

Snapdeal.com Customer Care's response Dear Amu A,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal