[Resolved] Snapdeal.com — order not placed but money deducted | |||||
Hello I placed an order on snapdeal worth rs.1114 the money got debited from my account but order wasn't placed, it's asking me for repayment, my bank said it was a successful transaction and i have prn no from them. Now i can't even see my order on app. Please help asap. Your customer care is not helping me at all. I'd: rutu. [protected]@gmail.com [protected] Was this information helpful? | |||||
Dec 10, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Snapdeal.com Customer Care's response Hi Abhishek, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
Plzz send my money
Snapdeal.com Customer Care's response, Oct 23, 2018
Verified Support
Dear Customer,
If you are facing any issue, we request you to kindly contact the customer care through our help center.
https://www.snapdeal.com/helpcenter
Regards,
Team Snapdeal
If you are facing any issue, we request you to kindly contact the customer care through our help center.
https://www.snapdeal.com/helpcenter
Regards,
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.
Regards,
Team Snapdeal