[Resolved]  Snapdeal.com — Partial product delivered and pathetic customer service (Order No. [protected])

Address:

Gandhinagar, Gujarat

I have ordered a single bed (furniturekraft brand) from Snapdeal. The seller sent me only partial product and forgot to send me some screws and tools that are required to assemble the bed, without which the bed is useless. I registered a complaint with Snapdeal and told them to take their product back. They said they will go though the complain and asked me to wait patiently. It has been 2 weeks since I raised the complaint and still waiting for a reply from their side. If this is the first time such an incident happened, I wouldn't have bothered. It happened several times and I am fed up with Snapdeal people. From now onwards, I would buy products from trustworthy e-retailer such as Flipkart (even if the price is slightly higher).