[Resolved] Snapdeal.com — Pedipaws Pet Nail Trimmer Order ID: [protected] (1 Item) DETAILS Placed on 04 Oct, 2016 | |||||
I got an old faulty product and the battery of the product was not included in the pack. I send it back and completed all the formalities to get my refund. But the company declined my refund request stating that the item I send them back did not pass the quality check from their ware house! It is sure that the company is declining the refund request with a lame excuse. Was this information helpful? | |||||
Nov 23, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 22, 2016 Snapdeal.com Customer Care's response Dear Jayasankar K P, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear Jayasankar K P, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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