[Resolved] Snapdeal.com — Pickup and return/refund of i-Revo smart TV Box | |||||
Hello snapdeal team, The complaint no is 34357598. it is regarding pickup and return/refund of i-Revo smart TV Box. Your courier partner is giving fake remarks that i was not reachable or i have refused to return the product. in reality they never contacted me, despite giving 2-mobile numbers. even though i kept calling your customer care everyday for the pickup, i didn't recieve any call from snapdeal regarding this. I had also spoken about this to your customer care supervisor Uday. He was also not able to give any answer. As the product is not working properly and it was manufactured in December 2014. on informing this, your customer care people told me that "I have to use the product, there is no option"... ?????????? I am really having Very Bad experience with snapdeal for this product. please, let me know what will be course of action ahead? hope to get a solution soon.. Vaibhav Was this information helpful? | |||||
Jan 6, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 05, 2016 Snapdeal.com Customer Care's response Dear Vaibhav Shah, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear Vaibhav ShahWe hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
Add a Comment | |||||
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment