[Resolved]  Snapdeal.com — Prestige flair mixer grinder 550watt

Address:Chennai, Tamil Nadu, 600095
Website:www.snapdeal.com

I have made an order from snapdeal on 18th december 2016 and i have paid the money through NetBanking. So i wl get the benefits of snapdeal gold which offers express delivery. Im writing this review on 28th December 2016 which is like after 10 days of making order. I have made the order from my mail id registered with snapdeal [protected]@gmail.com. just wrote this complaint inorder for awareness not to get cheated like this from snapdeal. So pls give order with COD or it wl be better to try some other shopping website.. If they close this complaint it is just a fake solution. I have made 3 registered complaints to snapdeal but still they dnt react to me. When i called their customer care they will register the complaint on same complaint number. But they wont deliver it. If i cancel the order it will take 14 days to refund the amount. My order id [protected]
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Jan 30, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
Snapdeal.com Customer Care's response
Dear Raavan Radhakrishnan,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
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Prepaid, received in broken form, yet not recd the replacement. From 12 dec2016, we are daily receiving only sms about the replacement

Snapdeal.com Customer Care's response, Dec 29, 2016
Verified Support
Dear Sujata Shevade,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,

Team Snapdeal
My product pick back on 18/12.but mu amount not refunded. Very poor service of snapdeal. My refund ticket id is 37803136. I complain many time on snap deal customer care but not get satisfied answer. In my purchase iphone problem is sound problem. And spot on screen. If mu amount not refunded i go to consumer court. Please solve my problem
Snapdeal.com Customer Care's response, Dec 29, 2016
Verified Support
Dear ayushmaan,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal

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