[Resolved] Snapdeal.com — Product cancelled without any valid reason (order id: [protected]) | |||
Hi, I have purchased a "dolphins elite fabric sofa cum bed" on 17th october 2016 from snapdeal.com. i got the product at discounted rate. i got a delivery date between 12th to 16th of november 2016. After crossing the given delivery date, today i. e. 18th november 2016 i got a message from snapdeal.com that your order has been cancelled and the amount will be refunded to my account. but they have not given a valid reason for the cancellation. moreover the product is still listed on snapdeal.com site with higher price. I want snapdeal to give me valid reason for the cancellation of the above mentioned product. Thanks & regards Martin nadar [protected] Was this information helpful? | |||
Jan 10, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 19, 2016 Snapdeal.com Customer Care's response Dear Martin Nadar, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Nov 28, 2016 Snapdeal.com Customer Care's response Dear Martin Nadar, We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern. Regards, Team Snapdeal | |||
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