[Resolved] Snapdeal.com — Product not as described mobile taken but no refund | |||||
Product name :intex eco plus Order id : [protected] Suborder id : [protected] Complaint id : 29377254 From : shubham gupta Contact no. : [protected] Sir, I ordered this product from snapdeal because in its specification it was showing 4.5 inch screen 256 mb ram 4 gb internal memory But there is no such features present in that mobile so i make a return request on snapdeal that the product was not as described... They picked my product and now they are not sending it back and no refund also they are saying that as per their policy they don't have refund policy on mobiles. i request you to solve the issue. Was this information helpful? | |||||
Nov 5, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 27, 2016 Snapdeal.com Customer Care's response Dear 1mypsgupta, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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