[Resolved] Snapdeal.com — Product return policy

Ashwin Kumar Singh

from Bengaluru, Karnataka

Address:	560037
Website:	www.snapdeal.com

Order ID: [protected]
Placed on 20 Oct, 2016

We had ordered "royal sapphire Stainless Steel Kitchen Trolley" from snapdeal and the product delivered to us was faulty, the model was broken.
We requested for a return, but the person who was supposed to receive our product didn't show up and the return request was cancelled by snapdeal.
Even after requesting several times there has been no positive response from snapdeal customer care.

I need the faulty product either returned/refunded.

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Jan 9, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2016

Snapdeal.com Customer Care's response Dear Ashwin Kumar Singh,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require
further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Nov 30, 2016

Snapdeal.com Customer Care's response Dear Ashwin Kumar Singh,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal