[Resolved]  Snapdeal.com — Product return / refund

Address:627412
Website:www.snapdeal.com

I had purchased the Vox V93 4GB tablet in snapdeal.com. Later i had issues in this tablet. So that i returned it with as it comes. After i got the tablet, i shocked because the tablet cover and keyboard is missing. I raised complaint and they told for neft the amount Rs200 but that link is not working for me. So that i sent the bank details and the customer care called me to confirm the refund. But still there is no response from their side, i am so much angry with this type of intolerant behavior from snapdeal, i already purchased 15 tablets from snapdeal but this is the first time i had experience this type of things from snapdeal.

This is the request id: 09761498 against my Order number [protected].
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Nov 3, 2015
Complaint marked as Resolved 
Thank you ALL... I got my refund amount. Finally awesome from snapdeal response, , , Unbelievable within 2 hours i got the amount. Regards, Mohamed Saleem M
Snapdeal.com customer support has been notified about the posted complaint.
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Dear saleem_dce,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
I purchased d kushill net lehanga i hve to return my product bcz am NT hppy with the quality so plz help me to return product i try to return product in my account bt its nt processing
Hi saleem_dce,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

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