Snapdeal.com — Promised cashback is not sent

Address:Kolkata, West Bengal, 700098
Website:snapdeal.com

I buyed a product on 28 July, 2015. Snapdeal promised 10% cashback on purchase of 7500+ bill amount. So I increased my bill amount. they told that cashback will be sent on 30 September, 2015 and any complaint will be heart till 30 October.

Now they are moving to the time 30 October by repeatedly saying that please give us some time so they can eat my money which worths Rs 757/-.

In my request reference 08265280 against order number [protected] they told that there is some problem in sending money to bank so we will be sending to wallet in 24 hour. It has been five day and not money there yet.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Vikas Kumar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Vikas Kumar,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

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