[Resolved] Snapdeal.com — Purchased a Nova NHS 800 VIA SNAPDEAL IS NOT RUNNING AND ALSO BURNT

Ammy garg

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110059
Website:	Snapdeal / NOVA

Dear nova team/ snapdeal team
I am writing this mail to you that I bought a product NOVA NHS-800 2 IN 1 beauty styler with ceramic plates on dated 17th june 2016 thruough Snapdeal offer with ITEM Code :BD1885427, ORDER NO :[protected], sub order no: [protected], INVOICE No -S1214B/16-17/110694, with one year warranty but within 4 months its stop working and burnt
so i request you to replace it under warranty ASAP.

I also tried to contact you on mentioned no-[protected] / 81 but both the number are switched off and also mobile no-[protected] is also switched off.. How can we contact you and how can we trust on brand if this kind of service providing by you …..very much disappointed ……

REGARDS,
Amit Garg
[protected]

Was this information helpful?

No (0)

Yes (0)

Jan 6, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

Snapdeal.com Customer Care's response Dear Ammy garg,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 05, 2016

Updated by Ammy garg Dear Team,

I am fed up with the service and the product quality of NOVA and also not getting any solution of my complaint yet..

Nov 05, 2016

Updated by Ammy garg Still there is not any response from your side Team Snapdeal and Nova...U sold me a defective product and wrong promise of one year warranty.. You Either refund my cash or replace the product ASAP.

Verified Support

Dec 04, 2016

Snapdeal.com Customer Care's response Dear Ammy garg,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Related Snapdeal.com reviews

View all 14445 Snapdeal.com Reviews

Comments

Ammy garg

from New Delhi, Delhi

Very poor experience and very poor service..

Ammy garg

from New Delhi, Delhi

Dear Team,

I am neither getting any response from your side nor from the nova side... I am feeling cheated and very disappointed by the services provided by you...

Ammy garg

from New Delhi, Delhi

I want the return picked up and money refunded.
My first experience itself is very bad with snapdeal...

Snapdeal.com Customer Care's response, Oct 24, 2016

Verified Support

Dear Ammy garg,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal