[Resolved] Snapdeal.com — Raspberry pi3 - order no: [protected], reference no. 30178076

bharanichandra

from Hyderabad, Telangana

Address:	Srikakulam, Andhra Pradesh, 532127
Website:	www.snapdeal.com

Dear Kunal

I have been a regular customer for snapdeal. Recently, I have ordered a Raspberry Pi3 (order no: [protected]) - instead I received a small pressure cooker. It seems the seller has made a mistake and sent somebody's shipment to me. The invoice which was on the parcel was of someone from Raipur, but address was mine.

I have sent back the wrong parcel which I received to the snapdeal. However, today I received an email saying that it did not meet the quality check criteria. I am fed-up with this process.

First I received the wrong parcel and now you are not refunding it. I am not going to accept the same parcel which you are sending. Please keep it with yourself. I am closing my snapdeal account - thank you for the service.

Regards
Bharani

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Oct 30, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

Snapdeal.com Customer Care's response Dear bharanichandra,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal