[Resolved]  Snapdeal.com — Refund against order number [protected].

I have made a transaction on 28-Oct-2015 via snapdeal and the transaction amount Rs 800 was debited from my account and the transaction failed. I have contacted snapdeal several times via email and i have given all the details including my bank statement was given. As per there policy amount is to be credited back within 7 days in a case if the transaction is failed.Till today the amount is not yet refunded
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Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2016
Snapdeal.com Customer Care's response
Hi Lal Thomas,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team
Complaint comments 

Comments

Dear Lal Thomas,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

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