Snapdeal.com — Refund Amount Not Received | |||||
Refund not received for order no - [protected] Item - "Dreamz Pure Georgette Embroidered Anarkali Beige Dress Material" I have brought the above product from SNAPDEAL. but the product is defective, hence I return the product. but After so many communication with snapdeal they did not refund the money in my a/c 1 .on[protected] Snapdeal confirm that refund process is initiated 2. on[protected] Snapdeal told us to send my bank statement (from 20th Sep 15 to 2nd Oct 15 ) . to initiate the process again. I did that. 3. on[protected] Snapdeal confirm they re initiate the process. 4. When I asked for the Transaction Id. your team just telling "it is a secure process ...etc...etc..) 5. On[protected] they told me that they are looking at the matter and within 24 hrs it will be solved. 5. But Till date[protected] I did not received the refund amt. I have written so many emails and online compaint and phone calls to them . but the result is NIL Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
7 Comments | |||||
Comments
Dear prabirsaha
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
I have given so many times all the details.
order no is- [protected]
On 14th Oct 15 . Sanapdeal told me . there may be a technical problem.
it takes time.
when I asked how much times ?
they replied don't know ... it may takes month or so,
I am sure they have no intention to give the money back. they just taking time.and playing some kind of game with customer.
order no is- [protected]
On 14th Oct 15 . Sanapdeal told me . there may be a technical problem.
it takes time.
when I asked how much times ?
they replied don't know ... it may takes month or so,
I am sure they have no intention to give the money back. they just taking time.and playing some kind of game with customer.
On 15th Oct 15 . Sanapdeal told me . they will solve the problem in 24 hrs.
I dont beleive them.
Lets see.
I will definately update the status as per progress
I dont beleive them.
Lets see.
I will definately update the status as per progress
Dear prabirsaha,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team