[Resolved]  Snapdeal.com — Refund expired

Address:	Pune, Maharashtra, 411045
Website:	Snapdeal

Dear sir,

I had purchased a 4 burner gas stove in 2nd august’15 and the product delivered was a faulty product and so i was offered a refund of rs.500/- against the faulty part and was asked to purchase the same from the local market.
However now when i am trying to avail the amount of rs.500/- i was surprised to see that the same was no longer available. So called up you executive and spoke to rekha and sindhu who says that the amount has expired and that i would not be able to avail of the same any longer.
Please understand that it was not a coupon or complimentary thing which was given to me but was my own money which i had paid for the product, then how could the amount expire. If the amount has expired then please refund rs.500/- back to me in the form of cash as i had to purchase the damaged part from the local market as well.
Your call center executives were really were rude and did not help me connect to a manager and instead hung up the call on me.

Request your help in getting my hard earned money back

Regards
Ushassu
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