[Resolved] Snapdeal.com — Refund for Returned items

Muralidharan1974

from Bengaluru, Karnataka

Address:

636705

Hi Snapdeal Team,

I have ordered {Order ID: [protected] } 2 Items, Placed On 05 Oct, 2016 and due to different color & material returned both 2 items and received return invoice receipt from E-Com Express PVT Ltd.

Same time verified online status from Snapdeal and there it's appear one item shows refund initiated and other item is appear return item not picked up.

Please find both the items return invoice receipt from E-Com Express PVT Ltd.
Suborder Id: [protected] ( Refund initiated )
Suborder Id: [protected] ( Estimated PickUp: 19 Oct, 2016 ) This already returned the item.

Note: Please find the return invoice receipt's from E-Com Express PVT Ltd

Help me to resolve the issue at the earliest.

Regards,
Muralidharan
+91-[protected]

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Oct 21, 2016

Complaint marked as Resolved

Resolved the issue

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Snapdeal.com Customer Care's response Dear Muralidharan1974,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 21, 2016

Updated by Muralidharan1974 Thanks for help me out

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Muralidharan1974,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal