Snapdeal.com — Refund is pending over 4 months | |||
Hello sir I'm Srinivas Agir my refund is pending over 4 months as there is no satisfaction from your customer service. I mean that every time I made a call there are with different answers with alloting different reference numbers . Try to make my problem solved myvorder numbers are [protected] and [protected] transaction done on 21-march-2016.as customer service said that transaction had been done on 28 March but no over it has been reflected in my account. Later they made a mail that transaction numbers [protected] and [protected] but the bank officials said they require urn numbers to trace out transaction.even in mail they mentioned the refund amount for one suborder how come snap deal do refund for suborder instead of complete order. As each order contains 2 geysers but mention refund for 1. Try to solve it Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
As bank statement had been send on 21 July but till now no response. As amount has not reflected in my account
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal