[Resolved] Snapdeal.com — Refund not received | |||||
I have placed my order on 25th march order id [protected] and I paid through my debit card Rs. 950.On 30th march the order was canceled by the seller I don't know the reason why they canceled my order. And when I checked my order status it showed order canceled and refund initiated on 30th march.Today is April 7th till now I didn't received my money in my bank account.I have mailed snapdeal customercare.Still now I am only recieving computer generated email from snapdeal saying that my issue will be solved with in 24hrs.I have asked them to share the reference number of the refund transaction but they are not ready to reply. Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Apr 08, 2017 Snapdeal.com Customer Care's response Dear Ash Win, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal Verified Support Apr 25, 2017 Snapdeal.com Customer Care's response Dear Ash Win, Our team got in touch with you and informed you that refund has been initiated from our end. Regards, Team Snapdeal | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment