[Resolved] Snapdeal.com — Refund of a return product (redmi note 3 phone) | |||||
I am the regular online customer. On dt.29/06/2016, i have bought a redmi note 3 mobile phone (3 gbram, 32 gm rom version) @11999 for my uncle mr ashvin modi (order id [protected]) from snapdeal.Com. As, there were my issues with that mobile phone, i have complainted snapdeal for this problem in 3-4 days, so i may get a replacement or refund for the same. But, they have spent nearly 1 month to arrange for the pick up. On dt. 02/08/2016 they received that phone at their end and they have assured me to refund my money till dt 05/08/2016. But after every 4-5 days i have reminded them to refund my money in my bank account, every time they are giving commitment to refund my money in 2-3 days. But till today (dt.22/08/2016) i have not received my money. Everytime they are giving a same reason that due to any technical problem my refund is not done yet. Pl help me to get my money back at earliest. My mail id is [protected]@yahoo.Co.In and my mobile no is [protected] and [protected]. Was this information helpful? | |||||
Aug 24, 2016 Complaint marked as Resolved REFUND RECEIVED TODAY IN MY BANK ACCOUNT. AFTER SO MANY DAYS THEY SENT A MAIL STATING THAT THE DETAILS OF IFSC CODE OF MY BANK ACCOUNT PROVIDED BY ME WAS WRONG, WHILE I HAVE CONFIRMED ALL THOSE DETAILS WITH THEIR CC EXECUTIVE IN VERY FIRST CALL. ANYWAYS THANKS A LOT FOR HELPING ME IN TIME. THANKS A TON...!!! Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 Snapdeal.com Customer Care's response Dear rajesh_merchant, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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