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My name is Aslam Ahmed and I wants to make a complaint with about snapdeal.com, who is a online fraudster.I made an oder no. [protected] (Dsk Frosted New Glass Shelf 20 Inch x5 Inch, two pieces for a 1188 for one piece) and other is order no. [protected] ( KRM Pure Brass Moonstone Straight Shelf 14X6" three pieces, for Rs. 504 for one piece). I returned both of these Item ( two pieces Dsk Frosted New Glass Shelf 20 Inch x5 Inch and three pieces of KRM Pure Brass Moonstone Straight Shelf 14X6") But backoffice of my account shows that they have refunded for one piece of (Dsk Frosted New Glass Shelf 20 Inch x5 Inch) and one item has been replaced, .for othe item e.g. KRM Pure Brass Moonstone Straight Shelf 14X6" their website shows that they have refunded for one time while two other item has been delivered to me.They have to make a fraud of rupees 504+504+935 = 1943 which inspite of several complaints they are not ready to entertain now stopped from replying. Kindly suggest me Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Aslam Ahmed,
We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.
Thank you for your cooperation.
Regards,
Snapdeal Online Team
We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.
Thank you for your cooperation.
Regards,
Snapdeal Online Team
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team